Approved detergents are derived from Fluff Love University, www.fluffloveuniversity.com Step one - Pre-Rinse - The inserts and covers go through a cold cycle with no detergent. This loosens up any gunk and helps with the next wash. Step two – Sanitization/Cleaning – This consists of a wash cycle using an approved soap from Fluff University; hot water, vinegar, borax, baking soda as a deodorizer, Seventh Generation/All Free & Clear (Please indicate which liquid or powder soap as desired. If detergent is not chosen upon invoice CBB will be subject to choice). Step Three – Drying: Merchandise will be subject to outside drying or in the dryer on low heat. Soiled diapers that are not pre-washed prior to pickup will be subjected to a $5 fee. Gloves are worn when handling soiled diapers. Payment is due before the time of service via cash or credit card/debit with QuickBooks Invoice. Services will begin upon payment. Any payment declined, customer will be notified immediately so that service is not interrupted and another form of payment can be applied. Our motto is “A clean booty is a happy booty!”. We appreciate your business and THANK YOU for supporting local.